According to K Krithivsan, CEO, Tata Consultancy Services, ….. With many rapid developments in GenAI tech, tools and proof of concepts, 2024 is poised to be the year of acceleration. Enterprises across the world are strategizing on acquiring new AI fuelled capabilities to deliver elevated customer experience and process augmentation and to gain competitive edge. For example, the healthcare industry will see a massive shift from generic treatment to AI-led diagnostic and personalized treatment, from reactive care to predictive care.

Source: ET dated 01.01.24

According    to K Krithivsan,    CEO, Tata Consultancy Services,    …..
With many rapid developments in GenAI tech, tools and proof of concepts, 2024 is poised to be the year of acceleration. Enterprises across the world are strategizing on acquiring new AI fuelled capabilities to deliver elevated customer experience and process augmentation and to gain competitive edge. For example, the healthcare industry will see a massive shift from generic treatment to AI-led diagnostic and personalized treatment, from reactive care to predictive care.

Retail is another industry care where GenAI can transform experiences – from predictive inventory management for retailers to personalized shopping experiences for customers. Similarly, every industry is set to be lit with a new wave of innovation.

The “Future of Jobs” report by the World Economic Forum (TCS is a strategic partner to WEF), estimates that 12 million more net jobs will be created by AI, than displaced by it, by 2025. India’s 5 million strong IT industry workforce, once retrained are reskilled, has the opportunity to be at the very epicentre of this global opportunity for economic growth and job creation. The newly formed AI Cloud Business Unit is actively involved in consulting and

advising our customers in India and worldwide on AI-led transformation. Interconnected ecosystem of emerging technologies has the potential to revolutionize smart cities, transportation systems, supply chains and energy grids, fostering a more sustainable and efficient world. Opportunities are unprecedented in every direction. India will be at epicentre of the Gen AI revolution by building AI-infused solutions in India, for India and the world.

Guided by the ethos of the Tata Group, TCS will be continue our mission of nation-building and strive to be at the forefront of this technology-led value creation opportunity.