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Salesforce – Administrator
A Salesforce Administrator is a crucial role within an organization responsible for managing and maintaining the Salesforce CRM platform. Administrators play a central role in ensuring that the system is configured correctly, users have the tools they need, and data is managed effectively.
Salesforce Administrators are key to the success of a Salesforce implementation. They bridge the gap between the technical aspects of the platform and the specific needs and processes of the organization. They ensure that Salesforce is an effective tool for managing customer relationships, sales, and various business processes. Salesforce offers certifications, such as the Salesforce Certified Administrator, to validate expertise in this role.
Part 1. Introduction
Part 2. Getting your Organization Ready for Users
Part 3. Security & Data Access
Part 4. Managing Data
Part 5. Automation
Part 6. Getting around the App
Part 7. Setting up & Managing Users
Part 8. Customization
Part 9. Reports & Dashboards
Part 10. More Administration