Browse Our Business Application Program Learning Catalog
Service Now
ServiceNow is a cloud-based platform that provides a range of IT service management (ITSM), as well as business service management (BSM) and application development services. It is designed to help organizations automate and manage their business processes and workflows efficiently.
ServiceNow is used by a wide range of organizations, from small businesses to large enterprises, in various industries. Its flexibility and scalability make it a versatile platform for managing and automating a wide array of business processes, enhancing operational efficiency, and improving service delivery. ServiceNow's focus on streamlining workflows and improving customer experiences has made it a leading choice in the IT service management and business service management space.
Part 1. Introduction To ITIL
Part 2. Introduction To ServiceNow
Part 3. Basic Administration
Part 4. System Administration
Part 5. Advanced Administration
Part 6. Scripting
Part 7. Reporting
Part 8. Cloning & Upgrades
Part 9. Integrations
Part 10. Content Management
Part 11. Configuration Management
Part 12. Import Sets
Part 13. Service Catalog
Part 14. Workflows
Part 15. MID Server Installation
Part 16. Introduction to ServiceNow
Part 17. Incident Management
Part 18. Change Management
Part 19. Problem Management
Part 20. Asset and Configuration Management
Part 21. Knowledge Management
Part 22. SLA & SDLC
Part 23. Employee Self Service & Service Catalog